Meet Our Team

COLLABORATION, TEAMWORK, UNITY

Together we can do so much

With a staff of approximately 325 highly experienced employees, Panco Management delivers outstanding property management and a superior level of resident satisfaction.

Katherine Masterson
Senior Vice President of Operations
Kathy Masterson is the Senior Vice President of Operations for Panco Management Corporation. She is responsible for Panco's portfolio of properties in markets that extend from the Greater Boston to Washington DC metro area. Kathy works in conjunction with the Executive team to drive performance at the property level and provide strategic direction to optimize business results. Kathy joined Panco in 2019 with over 25 years of industry experience and has held several key leadership roles. She was most recently the Vice President of Property Management at LCOR where she oversaw the company's residential portfolio of over 10,000 units, which included lease-ups, value-add, third party and core assets. Kathy was also Vice President at Fairfield Residential where she was responsible for managing over 15,000 units in the Mid-Atlantic and Northeast regions. Kathy has served on the Board of Directors of the Property Management Association since 2012 and elected as Board President in 2016. Kathy is a graduate of Rutgers University.
Megan Hall
Director Of Human Resources
Megan Hall is the Director of Human Resources for Panco Management Corporation and joined the team in 2017. She is responsible for aligning human resource processes with the company’s business strategy, execute talent and organizational initiatives, manages benefits and wellness education, performance management, compliance, employee relations and change management. Prior to joining, Megan successfully lead the Human Resource Department for a national property management firm where she was able to build a best-in-class HR platform. Megan has a Bachelor of Science degree from Saint Joseph’s University and is a Veteran of the United States Army.
Mia Lee
Creative Director
Mia Lee is the Creative Director for Panco Management and is responsible for overseeing all marketing initiatives related to the Panco portfolio and their corporate brand. In this role, Mia works closely with the property management team to ensure that the right marketing strategy is in place to maximize rents and achieve occupancy goals. She has extensive experience overseeing major digital marketing campaigns and is an expert in advancing both online and offline marketing initiatives. Prior to joining Panco, she served as the VP of Marketing for LCOR and AION Management, where she led the marketing efforts of lease-ups, acquisitions, third party and core assets. Mia earned her BS in Mass Communications from Towson University.
Jennifer Mitchell
Regional Vice President
Jennifer Mitchell joined Panco Management Corporation in 2018 bringing over 19 years of property management experience. She is responsible for overseeing operations in the MA, NY, NJ, PA, and DE markets. A seasoned property management professional, Jennifer has held all positions in her career ranging from a Leasing Agent to an Assistant Vice President in various market portfolios. Jennifer has previously worked for several nationally recognized industry leaders including Lincoln Property Company and The Dolben Company, Inc where she gained significant experience with third party national clients. In addition to managing the overall operations, Jennifer also spearheaded several multi-million dollar renovation / rehab projects with oversight of up to 6,400 units. Jennifer is a graduate of Northeastern University and earned her Accredited Residential Manager (ARM) designation from IREM, her Certified Apartment Portfolio Supervisor (CAPS) designation from NAA and her Registered Cooperative Manager (RCM) designation from NAHC.
Colleen Mokma
Regional Vice President

Colleen Mokma serves as Regional Vice President for the Mid-Atlantic Region overseeing properties in Maryland, Virginia and Delaware.  Prior to joining Panco in early 2020, Colleen managed portfolios throughout the Midwest, MidAtlantic and Southeast regions and was responsible for directing several multimillion-dollar renovation projects.  She also brings to the company extensive experience in partnering with Development and Construction to effectively manage lease-ups in multiple markets throughout the country. Colleen is an active member of NAA and IREM.

Brian Skitsko
Director of Training & Revenue Management

Brian Skitsko joined Panco Management in 2019 as Director of Training & Revenue Management. In his role, Brian implements revenue and pricing strategies to optimize revenue to closely align with asset strategy. Brian started his career in the property management industry in 2000 working for Boston based G.I.D/Windsor Property Management Company, before joining Berwyn, PA based LCOR in 2005. Over the course of his career Brian has held various positions both at the site and corporate level, including roles as a Regional Manager and Director of Training. Brian holds a Bachelor of Science degree in Accounting from Gwynedd-Mercy College.

Minerva Punsalan
Operations Compliance Director
Minerva Punsalan is the Operations Compliance Director for Panco Management. She oversees property management policy and procedures, Fair Housing and regulatory requirements across the portfolio. Minerva began her career in property management in 2001 and has worked for Fairfield Residential and LCOR Inc. She is a Certified Occupancy Specialist. She received a Bachelor's in Psychology at University of Maryland, University College.
Darryl Gustafson
Director of Facilities Maintenance

Darryl Gustafson serves as Director of Facilities Maintenance overseeing the entire portfolio.  He is responsible for capital planning, project management and coordination of property maintenance.   Darryl began his career in property management in 1985 and has worked for various industry leaders including Winn Residential and The Dolben Company.  He is a Certified Apartment Manager, Certified Apartment Maintenance Technician, Certified Manager of Maintenance and holds multiple industry certifications.  He has a Bachelors degree in Business Administration from Atlantic Union College.

Lana L. Zylka
Mid-atlantic Regional Manager
Lana Zylka is a Certified Property Manager and a Regional Manager with Panco Management Corporation and has been engaged in the management of over 2,900 residential units, most with retail tenancy. Lana has over 30 years of experience in the multifamily industry primarily in the Washington DC metropolitan area and has worked for Lincoln Property Company and AJ Dwoskin & Associates. Lana received a Bachelor of Science degree in Systems Analysis from Miami University, followed by a Master in Business Administration degree from Michigan State University with a concentration in Marketing. She is a member of the Property Management Association and was previously a member of the Institute of Real Estate Management.
Michele Curtis
Mid-atlantic Regional Manager
Michele Curtis is a Regional Manager with Panco Management Corporation and currently oversees operations of over 2500 residential units in the Maryland area. Michele’s experience comes from over 24 years in the Property Management industry within the D.C, Northern Virginia and Maryland markets with heavy concentration in the areas of acquisitions, dispositions and repositioning of assets. Prior to joining the Panco team in 2018, Michele most notably spent a majority of her career with Berkshire Communities where she served many titles through her tenure until becoming a Regional Manager with the organization in 2006. Michele is a member of the Property Management Association and she holds a Bachelor of Arts degree in Psychology with a minor in Business from St. Francis College where she graduated Magna Cum Laude.
Krista Regan
Mid-atlantic Regional Manager
Krista VanGilder Regan is a Regional Manager for Panco Management in the Mid-Atlantic area. She is responsible for overseeing the performance of over 2,200 residential and retail units. Krista began in property management in 2006 and has previously worked with Sawyer Realty Holdings, The Bainbridge Companies & as a Valuations Analyst in the D.C. Metro area. She joined Panco Management in 2011, upon the acquisition of the Magazine portfolio. Krista is a member of the Property Management Association and has studied with the National Apartment Association for her Certified Apartment Manager designation.
Rose Winkler
Northeast Regional Manager
Rose Winkler is a Northeast Regional Manager with Panco Management Corporation and currently oversees operations in New Jersey, Pennsylvania and New York markets. Rose has over 28 years of experience in the property management business and has previously worked managing portfolios in New York, New Jersey, Pennsylvania and Virginia. Rose received her certified Apartment Manager designation through the National Apartment Association.
Peter Pollak
Mid-Atlantic Regional Manager

Peter Pollak is a Regional Property Manager with Panco Management Corporation in the Mid-Atlantic Region. Peter has over 20 years of experience in the multifamily industry, primarily in the Washington DC Metro area, and has worked for Trammell Crow Residential and LCOR, Inc. specializing in pre-development services, new construction, lease ups, and value add renovations. Peter is an active member of the Property Management Association where he has served on the Board of Directors and was elected as Board President in 2018.

Paul Gomberg
Northeast Regional Manager

Paul Gomberg serves as Regional Manager overseeing operations for the company’s properties in the Philadelphia Metro area.  Prior to joining Panco Management, Paul worked in property management with Dranoff Properties and LCOR. In his previous experience, he managed a 10-million-dollar capital renovation project for the historic Broad Exchange Building in Manhattan’s Financial District which included the building’s conversion from apartments to condominiums. Paul brings to the company solid experience in managing new construction lease ups for multiple luxury properties. He is a Licensed PA Realtor and received his certification from the Temple Real Estate Institute. 

Mark Pinkham
Northeast Regional Manager

Mark Pinkham is a Regional Manager supporting operations for the company’s properties in the Northeast Region.  Mark has over a decade of experience in Property Management and previously worked in various roles with Corcoran Management Company, Lincoln Property Company, and Dolben. He also has a background in managing a wide range of portfolios including market rate, affordable, high-rise and condominiums.  Mark has a B.S. in Business Administration and Economics from Worcester State University and is certified in Alternative Investments from The CAIA Association.  He also received accreditation as a Residential Manager from IREM and is an active member of the Real Estate Finance Association of the Greater Boston Real Estate Board.

Tracey Wilkinson
Assistant Northeast Regional Manager

Tracey Wilkinson is an Assistant Regional Manager with Panco Management for the Northeast region and currently assists with overseeing the New Jersey markets. Tracey has 22 years of experience in the property management industry and joined Panco Management in January 2020. Tracey served as a property manager and renovations liaison for Bozzuto Management, where she spearheaded a multi-million-dollar renovation for several projects. Tracey earned a degree in Business Administration at Sawyer College of Business and The Cleveland Institute of Technology in Cleveland, OH. Tracey received a National Apartment Leasing Professional certification in Ohio through the National Apartment Association. 

Jonathan O’Meara
Technology Manager
Jon O’Meara is the Technology Manager for Pantzer Properties & Panco Management Corporation. Jon is responsible for the systems administration, network infrastructure and overall computing architecture at the firm. Jon graduated from Temple University with a Bachelor of Science in Information Science and Technology. Jon has 10+ years’ experience as an IT professional and before joining the firm managed technology for a company comprised of over 500 employees, spread across 14 states with 70 multi-family assets. Jon is highly skilled at putting creative technology solutions in place.
Ben Stevens
Software Applications Manager
Ben Stevens is the Software Applications Manager for Panco Management Corporation. He is responsible for managing and optimizing the functionality and integration of software products used under the Panco Management umbrella. Ben provides training and technical support for RealPage products to the corporate and on-site teams, including new asset implementation onto the RealPage software platform. Ben has over nine years of property management experience and previously worked with A. J. Dwoskin & Associates before joining Panco Management in 2012. He is a member of the Property Management Association.
Maureen Weir
Content Manager

As Content Manager for Panco Management, Maureen is responsible for developing effective content for strategic marketing assets and supporting key company communication initiatives.  She has 15+ years of experience in marketing and communications and prior to joining the company worked with The Bellevue Philadelphia and Pennsylvania Real Estate Investment Trust. Maureen is a graduate of Temple University with a B.A. in Journalism/Public Relations.

Kimberly Williamson
Regional Training Manager

Kimberly Williamson is the Regional Training Manager for Panco Management Company and joined the team in 2019 as a Property Manager within the Boston Portfolio.  She is responsible for creating and implementing a new platform of training to new hires along with current employees within the Northeast Region.  Kimberly began her career in Property Management in 2012 as a Leasing Associate with Lincoln Property Company and quickly advanced her career within Lincoln.  She has held positions as a Leasing Associate, Assistant Property Manager, Property Manager and Regional Manager.  Kimberly also holds a Real Estate License serving Rhode Island and Massachusetts.  Kimberly graduated from the University of Rhode Island at the top of her class with a Bachelor’s degree in Psychology with a focused minor in Business Administration.

Kelly Mummert
Regional Training Manager

Kelly Mummert joined Panco Management in February 2020 as the Regional Training Manager.  She is spearheading the implementation of our employee training programs while providing the education and continual support to promote Panco’s growth in the Mid-Atlantic region.  As a seasonal professional, Kelly brings a comprehensive knowledge base gleaned from over 30 years of experience in the Multi-Family industry.  Prior to Panco, Kelly has worked for Lincoln Property Company, LCOR, and Fore Property.

Emily Flagg
Digital Marketing Specialist
Emily Flagg is the Digital Marketing Specialist for Panco Management. She uses her extensive knowledge of digital tools and techniques to execute marketing efforts that align with Panco’s business goals. She is responsible for the design of print and digital collateral while maintaining website content/design, social media representation, promotional activities, brand management and awareness. She started her career in the multifamily industry in 2016 and has been a key member of advancing the marketing department’s initiatives through lease-ups and acquisitions. Emily graduated from Temple University with a Bachelor of Advertising with a focus on Art Direction.

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