The Point at Royal Palm Beach, owned and managed by Panco Management, has been ranked as the number one property in the Miami-Ft. Lauderdale-West Palm Beach, FL MSA based on Online Reputation Assessment (ORA) scores. Developed by J. Turner Research, the ORA Power Rankings rate apartment properties across the nation with the average ORA score being 62.78. The Point at Royal Palm Beach scored 98 to tie for the first place ranking in the Southeast Florida region.


Dedicated to our mission of delivering outstanding living experiences to our communities, we are thrilled to have one of our leading properties recognized for providing top quality service to our residents. We look forward to continuing this level of excellence not only within the rapidly growing Southeast Florida area but also throughout our entire portfolio.


The ORA ranking was featured in the Multifamily Executive spotlight on 2022’s Top 25 Most Populated MSAs and the TOP 10 Properties in Each by ORA. The full ranking list can be found here.

Philadelphia, PA (March 1, 2022) Each year the multifamily industry recognizes those communities delivering outstanding service to their residents through the Annual ApartmentRatings Top Rated Community Awards and the SatisFacts Community Awards. For 2021, 31 Panco properties walked away with Top Rated Awards and 28 were honored with the SatisFacts Community Award.
“We’re proud of our community teams for achieving these well-deserved recognitions,” states Kathy Masterson, Senior VP of Operations for Panco Management. “We truly value receiving feedback from our residents and being recognized for delivering quality service within our communities.”


The winners are as follows:

ApartmentRatings 2021 Top Rated Communities

Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
The Point at 3 North
The Point at Abington
The Point at Ashburn
The Point at Doral
The Point at Dunn Loring
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at King of Prussia
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Reston
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Royal Palm Beach
The Point at Wellington
The Point at West Chester
The Point at Wrentham
The Sansom Apartments
Top of the Hill Apartments


SatisFacts 2021 Resident Satisfaction Company & Property Awards

Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
The Point at 3 North
The Point at Ashburn
The Point at Doral
The Point at Dunn Loring
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at King of Prussia
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Royal Palm Beach
The Point at Wellington
The Point at Wrentham
The Sansom Apartments
Top of the Hill Apartments

Philadelphia, PA (January 19, 2022) – Panco Management recently ranked #5 in the list of Top Ten Companies in the SatisFacts 2021 epIQ Index. The ranking was featured in the “Companies with 25+ Communities” category.

The Experience & Performance Intelligence Quotient (epIQ) Index is an industry-wide metric based on renter ratings and reviews verified by SatisFacts and ApartmentRatings. It is used as a standard within the multifamily industry to gain valuable insight on renter satisfaction and overall quality of service.

“We are extremely proud of our entire Panco team for achieving this important recognition”, states Kathy Masterson, Senior VP of Operations for Panco Management. “Being recognized as a top company in our industry is a testament to our commitment to delivering exceptional living experiences to the residents of our communities.”

Learn more about the SatisFacts epIQ index here.

Philadelphia, PA (December 31, 2021) – Panco Communities and team members were recognized in 2021 for achieving high standards in the areas of service and overall operations by a number of leading industry organizations.

Property Management Association (PMA)

Maintenance Professional Awards
Service Manager of the Year
Anthony Quebral, The Point at Dunn Loring

Most Valuable Player Award
Dale Speller, The Point at Dunn Loring

2021 PACE Awards

Distinguished Community Recognition
The Point at Dunn Loring
The Point at Monroe Place

PACE Award
The Point at Ridgeline

Leasing Shining Star
Juliane Lopez, The Point at Herndon

Pennsylvania Apartment Association

Best of PA Living Awards

Leasing/Marketing & Web Engagement
Gold – The Point at Rittenhouse Row

Maintenance Excellence
Gold – The Point at Phoenixville Riverworks

Overall Excellence
Gold – The Point at Glen Mills

Overall Excellence
Gold – The Point at Phoenixville Riverworks

Delaware Apartment Association

Best of DE Living Awards

Service Team of the Year
First Place – Top of the Hill

Leasing Agent of the Year
First Place, Amber Huddleston, Top of the Hill

Behind the Scenes Employee of the Year
First Place, Mike Walsh, Top of the Hill

Assistant Manager of the Year
Second Place, Kerlene Bradley, Top of the Hill

Maintenance Technician of the Year
Second Place, Harold Cannon, Top of the Hill

Property Overall Excellence
Second Place, Top of the Hill

Satisfacts and Apartment Ratings

Satisfacts epIQ Index

Ranked in Top 250 Communities Nationwide
Homestead Gardens
The Point at Hudson
The Point Glen Mills
The Point at Monroe Place
The Point at Ridgeline

Apartment Ratings Top Rated Communities/ SatisFacts Resident Satisfaction Property Awards

Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
Monterey Apartments
The Point at 3 North
The Point at Ashburn
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Sansom
Top of the Hill Apartments

SatisFacts Resident Satisfaction Company Award

Panco Management

Herndon, VA – November 18, 2021 – Panco Management communities in the DC Metro Area were recently recognized as 2021 PACE Award Winners by the Property Management Association (PMA).


The Annual PACE Awards honor communities and industry professionals achieving excellence in the field of multifamily management through exceptional service and outstanding operations.


The 2021 winners are as follows:


PACE Award (Market Rate – VA $1,900 – $1,999)
The Point at Ridgeline

PACE Distinguished Communities
The Point at Dunn Loring
The Point at Monroe Place

Maintenance Awards
Anthony Quebral, The Point at Dunn Loring, Service Manager of the Year – Special Recognition
Dale Speller, The Point at Dunn Loring, Most Valuable Player

Leasing Shining Star
Juliane Lopez, The Point at Herndon

Philadelphia, PA (September 23, 2021) – Several Panco Properties took home the Gold in the Best in Apartment Living Awards at a recent ceremony held by the Pennsylvania Apartment Association (PAA) .

This year’s winners are:

The Point at Rittenhouse Row in Philadelphia, PA
Gold
Leasing/Marketing & Web Engagement – Eastern Region-Before 1961, 80-95 Units

The Point at Glen Mills in Glenn Mills, PA
Gold
Overall Excellence – Eastern Region – Between 2000-2016, 115-230 Units

The Point at Phoenixville Riverworks in Phoenixville, PA
Gold
Overall Excellence – Eastern Region – Between 2000-2016, 275-400 Units

The Point at Phoenixville Riverworks in Phoenixville, PA
Gold
Maintenance Excellence – Eastern Region – Between 2000-2016, 326 + Units

The annual PAA Best in Apartment Living Awards recognize leading apartment communities in Pennsylvania within top competitive categories based on region, number of apartments and the year the property was built. Entries are received by communities located throughout the Commonwealth with the top properties receiving recognition for demonstrated excellence within the multifamily industry.

Philadelphia, PA (February 23, 2021) – ApartmentRatings/Satisfacts announced that 33 Panco properties won the 2020 SatisFacts InSite Award and 32 won the ApartmentRatings Top Rated Community Award. In addition, Panco Management was recognized with a National SatisFacts Resident Satisfaction Company Award. The criteria for these awards are based on receiving and maintaining high resident satisfaction scores on surveys and reviews throughout the year and illustrate the company’s commitment to providing residents with excellent service and outstanding property management.


The winners are as follows:


ApartmentRatings 2020 Top Rated Communities Award
Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
Monterey Apartments
The Point at 3 North
The Point at Andover
The Point at Ashburn
The Point at Crofton
The Point at Fort Lee
The Point at Germantown Station
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at Loudoun
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Park Station
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Seven Oaks
The Point at Silver Spring
The Point at Stoughton
The Point at Watchung
Top of the Hill Apartments

SatisFacts 2020 Resident Satisfaction Company & Property Awards
Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
Monterey Apartments
The Point at 3 North
The Point at Andover
The Point at Ashburn
The Point at Crofton
The Point at Fort Lee
The Point at Germantown Station
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at Loudoun
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Park Station
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Seven Oaks
The Point at Silver Spring
The Point at Stoughton
The Point at Watchung
The Sansom
Top of the Hill Apartments

Panco Management – Company Award

Philadelphia, PA (December 31, 2020) – Panco Management Properties and their on-site teams were recognized in 2020 by various industry organizations for achievements in the areas of residential satisfaction and property management. Honors ranged from regional Best of Living Awards to a solid showing on a nationwide list of Top-Rated Properties. 

The following is a list of the year’s honors:

Pennsylvania Best of Living
Eastern Pennsylvania

Maintenance Excellence:
Gold – The Point at Phoenixville
Gold – The Point at Plymouth Meeting


Leasing and Marketing Excellence:
Gold – The Point at Glen Mills
Gold – The Point at Phoenixville
Gold – The Point at Windermere

Overall Excellence:
Platinum – The Point at Windermere

Top Ten Properties in
Pennsylvania:
The Point at Glen Mills

Best of Delaware Apartment Living
Maintenance Excellence:
First Place – Top of the Hill Apartments

Leasing and Marketing Excellence:
First Place – Top of the Hill Apartments

Overall Excellence:
First Place – Top of the Hill Apartments

Behind the Scene Employee:
First Place – Mike Walsh, Groundskeeper

Statisfacts epIQ Index
Ranked in Top 250 Communities Nationwide
The Point at Ridgeline

Delta Associates Award
Best Washington/Baltimore Mid-Rise
Apartment Community
The Point at Ridgeline

2020 Best of Manassas Awards
Best Real Estate Rental Service
The Point at Park Station
*Fifth consecutive win with entry into Manassas Business Hall of Fame

Apartment Ratings Top Rated Properties

Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
The Point at Andover
The Point at Ashburn
The Point at Crofton
The Point at Fort Lee
The Point at Germantown Station
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at Loudoun
The Point at Manassas
The Point at Marlborough
The Point at North Quincy
The Point at Owings Mills
The Point at Palisades
The Point at Park Station
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Seven Oaks
The Point at Silver Spring
The Point at Stoughton
The Point at Watchung
The Sansom
Top of the Hill Apartments

Panco Management has been ranked #2 by ApartmentRatings and Satisfacts in their list of Top 100 Management Companies with 25 or More Communities for January 2020. This list is determined by four main variables including 1) Ratings from renters’ reviews and surveys; 2) Manager review response rate; 3) Volume of reviews and 4) Manager review response time.

“This is not only an amazing accomplishment but also a true testament to the diligent work of each of our property managers and their teams,” states Kathy Masterson, Senior VP of Operations at Panco. “It also illustrates our strong commitment as a company to providing quality service to our residents and supporting the success of each of our communities.”

For more information, visit the Satisfacts website.

About Pantzer Properties, Inc.

Founded in 1971, Pantzer Properties is a fully integrated owner / operator of multifamily assets in high-rise, midrise and garden style format along the North East and Mid-Atlantic corridor of the United States. Headquartered in New York City with offices in New Jersey, Philadelphia and Northern Virginia, Pantzer Properties’ portfolio extends from the Greater Boston to Washington D.C. metro area. Further information is available at https://www.pantzerproperties.com.

Pantzer Properties Inc., Panco Management Corporation, and all of its residents celebrate Earth Day with a spring-cleaning event held throughout the month of April.

The entire portfolio of communities, spanning 44 in total, are participating in a Spring-Cleaning event in which properties will collect reusable household, clothing, or electronic items to be either resold or recycled by a locally-focused non-profit organization.

Donations will be accepted at each community leasing office and picked up by a charity of the property’s choosing. Organizations who will benefit from this event include the Salvation Army, Purple Heart, and Goodwill Industries.

“We have a personal responsibility to focus our corporate social responsibility efforts in areas which will ultimately create a better future for the environment, our communities, and our company.”

This initiative is aligned with two of the three pillars of Pantzer Properties Corporate Citizenship Program: supporting local community and non-profit organizations and environmental stewardship. The goal of the program is to show a commitment to ethical behavior by balancing stakeholders’ needs while protecting the environment. Pantzer’s third pillar focuses on improved labor policies.

About Pantzer Properties, Inc.
Founded in 1971, Pantzer Properties is a fully integrated owner / operator of multifamily assets in high-rise, midrise and garden style format along the North East and Mid-Atlantic corridor of the United States. Headquartered in New York City with offices in New Jersey, Philadelphia and Northern Virginia, Pantzer Properties’ approximately 13,605 unit portfolio of 44 properties extends from the Greater Boston to Washington D.C. metro area. Further information is available at https://www.pantzerproperties.com.