J. Turner Research recently announced the list of the top multifamily properties in conjunction with the 2022 ORA® Power Ranking. Based on reputation scores for over 132,000 properties across the country, eight Panco communities were recognized as part of the Elite 1%. Considered to be an industry benchmark, the annual ORA® Power Ranking is based on an analyzation of online reputation scores across various review platforms. Properties qualifying as part of the Elite 1% must meet a minimum ORA® Score of 94 reflecting an exceptionally high level of overall resident satisfaction.
The Panco Communities achieving this recognition are:
The Point at Royal Palm Beach
The Point at Glen Mills
The Point at Ridgeline
The Point at Monroe Place
The Point at Phoenixville
The Point at 3 North
The Point at Exton
The Point at Downingtown
For a full list of the Top 1% communities in the nation, visit J. Turner Research Elite 1% ORA® Power Ranking.
Panco Management recently ranked third in the list of Top 100 Management Companies with 25+ communities by the Satisfacts epIQ Index. Based on reputation review scores and resident surveys, this list is recognized within the multifamily industry as a leading indicator of which companies are achieving high levels of resident satisfaction. Panco climbed up from last year’s fifth place ranking demonstrating the company’s commitment of providing residents with the highest standard of services and amenities.
“We are thrilled to once again have Panco ranked as one of the top management companies in the nation,” states Kathy Masterson, VP of Operations. “Our team works hard to deliver a top-quality experience to our residents and this recognition shows that truly are making a difference within our communities.”
Click here for more information on the SatisFacts epIQ Index.
The Point at Reston in Reston, Virginia recently received top honors as the recipient of two prominent industry awards.
The first award is for Best Washington/Baltimore Interior Design Apartment Community by Delta Associates’ Annual Market Overview & Awards for Excellence. Click here for details.
Additionally, the property was recognized as a Merit Award Winner in the Mid-Rise Category in conjunction with the 2022 MFE/Multifamily Executive Awards. Click here to learn more.
The Point at Reston is a luxury community built in 2021 featuring innovative social spaces, fashionable outdoor amenities, and a location highly accessible to the many offerings of the DC Metro area. It was built with a strong focus on sustainable design as well as connectivity to the area’s top destinations.
The Panco Management Pennsylvania team took home top honors at the Pennsylvania Apartment Association (PPA) Best of Apartment Living Awards Gala held on October 6, 2022. In addition to numerous property award achievements, Panco Management was named the 2022 Property Management Company of the Year. The full list of awards is as follows:
Panco Management
Management Company of the Year – 2022
The Point at Glen Mills
2022 Statewide Top Ten
Leasing Excellence, 3rd Place
The Point at Phoenixville
Maintenance Excellence, 2nd Place
The Point at King of Prussia
Overall Excellence, 3rd Place
For more information on the PAA Annual Best of Apartment Awards, visit https://bit.ly/3VjMd8t.
The Point at Royal Palm Beach, owned and managed by Panco Management, has been ranked as the number one property in the Miami-Ft. Lauderdale-West Palm Beach, FL MSA based on Online Reputation Assessment (ORA) scores. Developed by J. Turner Research, the ORA Power Rankings rate apartment properties across the nation with the average ORA score being 62.78. The Point at Royal Palm Beach scored 98 to tie for the first place ranking in the Southeast Florida region.
Dedicated to our mission of delivering outstanding living experiences to our communities, we are thrilled to have one of our leading properties recognized for providing top quality service to our residents. We look forward to continuing this level of excellence not only within the rapidly growing Southeast Florida area but also throughout our entire portfolio.
The ORA ranking was featured in the Multifamily Executive spotlight on 2022’s Top 25 Most Populated MSAs and the TOP 10 Properties in Each by ORA. The full ranking list can be found here.
Each year the multifamily industry recognizes those communities delivering outstanding service to their residents through the Annual ApartmentRatings Top Rated Community Awards and the SatisFacts Community Awards. For 2021, 31 Panco properties walked away with Top Rated Awards and 28 were honored with the SatisFacts Community Award.
“We’re proud of our community teams for achieving these well-deserved recognitions,” states Kathy Masterson, Senior VP of Operations for Panco Management. “We truly value receiving feedback from our residents and being recognized for delivering quality service within our communities.”
The winners are as follows:
ApartmentRatings 2021 Top Rated Communities
Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
The Point at 3 North
The Point at Abington
The Point at Ashburn
The Point at Doral
The Point at Dunn Loring
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at King of Prussia
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Reston
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Royal Palm Beach
The Point at Wellington
The Point at West Chester
The Point at Wrentham
The Sansom Apartments
Top of the Hill Apartments
SatisFacts 2021 Resident Satisfaction Company & Property Awards
Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
The Point at 3 North
The Point at Ashburn
The Point at Doral
The Point at Dunn Loring
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at King of Prussia
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Point at Royal Palm Beach
The Point at Wellington
The Point at Wrentham
The Sansom Apartments
Top of the Hill Apartments
Panco Management recently ranked #5 in the list of Top Ten Companies in the SatisFacts 2021 epIQ Index. The ranking was featured in the “Companies with 25+ Communities” category.
The Experience & Performance Intelligence Quotient (epIQ) Index is an industry-wide metric based on renter ratings and reviews verified by SatisFacts and ApartmentRatings. It is used as a standard within the multifamily industry to gain valuable insight on renter satisfaction and overall quality of service.
“We are extremely proud of our entire Panco team for achieving this important recognition”, states Kathy Masterson, Senior VP of Operations for Panco Management. “Being recognized as a top company in our industry is a testament to our commitment to delivering exceptional living experiences to the residents of our communities.”
Learn more about the SatisFacts epIQ index here.
Panco Communities and team members were recognized in 2021 for achieving high standards in the areas of service and overall operations by a number of leading industry organizations.
Property Management Association (PMA)
Maintenance Professional Awards
Service Manager of the Year
Anthony Quebral, The Point at Dunn Loring
Most Valuable Player Award
Dale Speller, The Point at Dunn Loring
2021 PACE Awards
Distinguished Community Recognition
The Point at Dunn Loring
The Point at Monroe Place
PACE Award
The Point at Ridgeline
Leasing Shining Star
Juliane Lopez, The Point at Herndon
Pennsylvania Apartment Association
Best of PA Living Awards
Leasing/Marketing & Web Engagement
Gold – The Point at Rittenhouse Row
Maintenance Excellence
Gold – The Point at Phoenixville Riverworks
Overall Excellence
Gold – The Point at Glen Mills
Overall Excellence
Gold – The Point at Phoenixville Riverworks
Delaware Apartment Association
Best of DE Living Awards
Service Team of the Year
First Place – Top of the Hill
Leasing Agent of the Year
First Place, Amber Huddleston, Top of the Hill
Behind the Scenes Employee of the Year
First Place, Mike Walsh, Top of the Hill
Assistant Manager of the Year
Second Place, Kerlene Bradley, Top of the Hill
Maintenance Technician of the Year
Second Place, Harold Cannon, Top of the Hill
Property Overall Excellence
Second Place, Top of the Hill
Satisfacts and Apartment Ratings
Satisfacts epIQ Index
Ranked in Top 250 Communities Nationwide
Homestead Gardens
The Point at Hudson
The Point Glen Mills
The Point at Monroe Place
The Point at Ridgeline
Apartment Ratings Top Rated Communities/ SatisFacts Resident Satisfaction Property Awards
Foxfire Apartments
Heather Ridge Apartments
Homestead Gardens Apartments
Monterey Apartments
The Point at 3 North
The Point at Ashburn
The Point at Glen Mills
The Point at Herndon
The Point at Hudson
The Point at Manassas
The Point at Marlborough
The Point at Merrimack River
The Point at Monroe Place
The Point at North Quincy
The Point at Palisades
The Point at Pennbrook Station
The Point at Pentagon City
The Point at Phoenixville
The Point at Plymouth Meeting
The Point at Ridgeline
The Point at Rittenhouse Row
The Sansom
Top of the Hill Apartments
SatisFacts Resident Satisfaction Company Award
Panco Management
Panco Management communities in the DC Metro Area were recently recognized as 2021 PACE Award Winners by the Property Management Association (PMA).
The Annual PACE Awards honor communities and industry professionals achieving excellence in the field of multifamily management through exceptional service and outstanding operations.
The 2021 winners are as follows:
PACE Award (Market Rate – VA $1,900 – $1,999)
The Point at Ridgeline
PACE Distinguished Communities
The Point at Dunn Loring
The Point at Monroe Place
Maintenance Awards
Anthony Quebral, The Point at Dunn Loring, Service Manager of the Year – Special Recognition
Dale Speller, The Point at Dunn Loring, Most Valuable Player
Leasing Shining Star
Juliane Lopez, The Point at Herndon
Philadelphia, PA (September 23, 2021) – Several Panco Properties took home the Gold in the Best in Apartment Living Awards at a recent ceremony held by the Pennsylvania Apartment Association (PAA) .
This year’s winners are:
The Point at Rittenhouse Row in Philadelphia, PA
Gold
Leasing/Marketing & Web Engagement – Eastern Region-Before 1961, 80-95 Units
The Point at Glen Mills in Glenn Mills, PA
Gold
Overall Excellence – Eastern Region – Between 2000-2016, 115-230 Units
The Point at Phoenixville Riverworks in Phoenixville, PA
Gold
Overall Excellence – Eastern Region – Between 2000-2016, 275-400 Units
The Point at Phoenixville Riverworks in Phoenixville, PA
Gold
Maintenance Excellence – Eastern Region – Between 2000-2016, 326 + Units
The annual PAA Best in Apartment Living Awards recognize leading apartment communities in Pennsylvania within top competitive categories based on region, number of apartments and the year the property was built. Entries are received by communities located throughout the Commonwealth with the top properties receiving recognition for demonstrated excellence within the multifamily industry.